Great work, efficient and very friendly. Very clean and efficient waiting area. Great staff all around

They were on time, quick and efficient. They shared a video of the guy working on my car, pointing out all of the different things that he was looking at/for and explaining the process. I’ve never had that done before. Thought it was a pretty cool feature

Im always happy with Lannon Mazdas service, they always send me a video of the work they Performed on my vechicle, a very honest I wouldnt go any were else,im completely happy,with Lannon Mazda, dealership. Roger Street, Lowell mass.

They didn't try to upsell me on repairs that weren't necessary. They did a great job communicating. I was very happy.

Great dealership - reasonable price - quick purchase - nice facility - love the car / that’s it thank you

They were treaty for me at my scheduled appointment time and finished the service quickly.

Excellent customer service. Prompt and thorough. From the minute you walk in the door you are treated with care and kindness.

Nice people and very efficient service. I will definitely be back next time! Cute dog too.

They were kind! Eficiente and competente! They explained all process before and after. I appreciate it

The entire staff was friendly. I was taken right in time and the service was prompt completed.

I felt they explained the issue well and how their diagnosis led to the suggestions they had.

Great servise.. Always enjoy coming back. Good job on work performance. I will recommend Mazda 495 to my friends.

Service advisor was accommodating explained everything. Tech explained everything. Both were extremely informative. Very happy with service. Will definitely go back

Sean, Dominic and the rest of the staff are awesome! Friendly, efficient and extremely helpful and accommodating.

I was very pleased with the video they provided that showed me what I needed repaired and replaced. It helps me to get a better understanding of my vehicle and they did a great job.

495 Mazda has the best staff to deal with. Service is excellent. They really listen to your issues and solve them. The service videos are great to see the condition of your vehicle.

The staff was super friendly and quick when I came in for a standard oil change. They even pointed out some things I was unaware of and took care of it with my consent. Gave me an estimate of the labor and pricing for the others. Super knowledgeable and helpful.

Great experience from start to finish buying a new CX5 at 495 Mazda. The manager and sales staff were knowledgeable, reliable, and pleasant. We would go to this dealer again and highly recommend them

Al was very friendly and knowledgeable. He made the process so smooth and effortless for me. I highly recommend this dealership. You won’t be disappointed!

The staff was pleasant and helpful. The dealership is pristine and beautiful. We were very comfortable in the waiting room and very impressed with the speed of the repair and are appointment.

The whole experience was top notch. From the initial call to set up a service appointment to the service rep greeting me when I pulled up to the technician sharing a video of my car as is was being worked on. Top notch service and time they said the appointment was spot on.

Explained everything that needed to be done, including video overview. Always nice to deal with, I don’t feel pressured or talked down to. Been happy with the service since we got the car there.

495 Mazda promptly took my drop vehicle and corrected an issue under warranty. Great customer service.

Everyone I encounter is polite & friendly and it’s a nice clean place. That counts for a lot in my book !

Made the sale easy. No haggling with the negotiations. Also salesman was very easy to deal with.